Privacy Policy

1. Introduction

Universal Technical Support (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

• Contact Details: Name, email address, phone number, and mailing address
• Account Information: Account numbers, service preferences, and billing information
• Payment Details: Credit card numbers, billing addresses, and other payment information needed to process transactions

Automatically Collected Information

• Device Information: IP address, browser type, OS, device identifiers
• Usage Data: Pages visited, time spent, links clicked
• Cookies: Web beacons and similar technologies to enhance user experience

3. How We Use Your Information

• Service Provision & Account Management
• Payment and Transaction Processing
• Customer Support and Communications
• Improvement of our services and user experience
• Marketing and Legal Compliance

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share data with service providers, authorized partners, or as required by law.

5. Data Security

We implement industry-standard safeguards including encryption, firewalls, and access controls. No method is 100% secure, but we take reasonable precautions.

6. Cookies and Tracking Technologies

You can manage cookie preferences via browser settings. Disabling cookies may limit website functionality.

• Essential Cookies: Required for core functionality
• Performance Cookies: Measure site performance
• Marketing Cookies: Show relevant ads

7. Your Privacy Choices

• Access and update your information anytime.
• Opt-out of marketing emails via unsubscribe links.
• Note: We do not respond to “Do Not Track” signals.

8. Retention of Data

We retain your data only as long as needed for business or legal purposes. Then, it’s deleted, anonymized, or archived securely.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, such information will be deleted immediately.

10. Changes to This Policy

This policy may be updated. Please check back regularly for changes. We will always post the latest version here with an updated date.

11. Contact Us

If you have any questions, concerns, or data-related requests, you can reach us at: