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Terms & Conditions

Last updated: January 2025

1. Service Agreement

Universal Technical Support operates as a third-party distributor and service facilitator for various internet, cellular, and communication providers. All services are subject to the respective terms and conditions of the service provider, and Universal Technical Support acts as an intermediary between the customer and provider. Universal Technical Support does not guarantee service uptime, performance, or features, as these are dependent on the third-party provider.

2. User Responsibilities

  • Provide Accurate Information: Ensure that all information you provide during the service inquiry or purchase process is accurate and up-to-date.
  • Comply with Provider Terms: Adhere to the terms and conditions of the specific service provider whose services you are purchasing through Universal Technical Support.
  • Account Security: Maintain the confidentiality of your account login details and notify us immediately of any unauthorized access to your account.
  • Contact Us: For any questions or support, please call us at (888) 552-6525.

3. Payments and Fees

All payments for services facilitated by Universal Technical Support are processed according to the terms set forth by the respective service providers. Service fees charged by Universal Technical Support for installation, activation, or any other service-related execution are separate and non-refundable once the service has been rendered.

4. Service Termination

Universal Technical Support reserves the right to terminate or suspend your access to services if you violate these Terms & Conditions or the terms of the respective service provider. In such cases, any fees paid may not be refundable.

5. Limitation of Liability

Universal Technical Support is not liable for any direct, indirect, or incidental damages that arise from the use or inability to use the services facilitated through our platform. Our liability is limited to the service fees paid directly to Universal Technical Support, excluding third-party provider fees.

6. Governing Law

These Terms & Conditions are governed by the laws of the USA, and any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Texas.

7. Changes to Terms

Universal Technical Support reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

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